Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Junk Crusher LLC does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data and consent records are kept strictly confidential.

1. Information We Collect

We may collect the following types of information when you visit our website, submit a form, request a quote, schedule a service, communicate with us, or use our services.

Personal Information

Name

Email address

Phone number

Physical address or service location

Payment information when you make a purchase, request a quote, or schedule a service

Communication preferences

Opt-in records and timestamps for SMS, email, phone, or other communication channels

Non-Personal Information

IP address

Browser type

Device information

Website usage patterns

Referring website or source

Cookies and similar tracking technologies

Customer Communication Information

Records of inquiries and service requests

Appointment details and service preferences

Service history

Customer feedback

Messages, calls, or form submissions related to Junk Crusher LLC services

2. How We Use Your Information

We use the information we collect to:

Provide, schedule, and improve our junk removal, dumpster rental, or related services

Respond to quote requests, questions, and customer inquiries

Process transactions and payments

Communicate with you about appointments, service updates, reminders, and customer support

Send promotional communications only where permitted and with proper consent

Improve website functionality and user experience

Analyze website traffic and marketing performance

Maintain records of your communication preferences and consent

Protect against fraud, unauthorized activity, and security risks

Comply with applicable legal and regulatory obligations

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into Junk Crusher LLC’s SMS messaging services, you agree to receive text messages related to our services. These may include appointment reminders, service updates, customer support messages, quote follow-ups, and other important communications related to services you requested.

Opt-In & Consent

You will only receive SMS messages if you have explicitly opted in.

We maintain timestamped records of SMS opt-in actions where applicable.

We comply with the Telephone Consumer Protection Act, commonly known as the TCPA, and other applicable laws.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Opt-Out Instructions

You may cancel SMS notifications at any time by replying STOP.

After replying STOP, you may receive a final confirmation message.

No further SMS messages will be sent unless you re-opt in.

Opt-out requests are processed as promptly as possible.

Message Frequency & Content

Message frequency may vary based on your interactions with Junk Crusher LLC.

Messages will generally relate to services you requested, appointment coordination, customer support, reminders, or updates.

We do not send promotional SMS content without appropriate consent.

Help & Support

For SMS assistance, reply HELP or contact Junk Crusher LLC using the contact information listed at the bottom of this Privacy Policy.

Carrier Information

Standard message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Supported carriers may include AT&T, Verizon, T-Mobile, and other major or regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers in support of services, such as customer service, appointment scheduling, communication delivery, or technical support, is permitted only as needed to provide our services.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for marketing or promotional purposes.

We implement reasonable data protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only in the following limited circumstances:

Service Providers

We may share information with trusted third-party vendors who help us operate our business and provide our services, such as:

Payment processors

Appointment scheduling providers

Website hosting providers

Customer service platforms

Analytics providers

SMS aggregators and messaging providers solely for the purpose of delivering messages you have consented to receive

These service providers are expected to maintain the confidentiality and security of your information and use it only for the services they provide to us.

Legal Compliance

We may disclose information if required to do so by law, regulation, legal process, court order, or valid government request.

We may also disclose information when necessary to protect our rights, safety, customers, business operations, or property.

Business Transfers

If Junk Crusher LLC is involved in a merger, acquisition, sale of assets, or business transition, customer information may be transferred as part of that transaction. In such cases, your information will remain subject to privacy protections consistent with this policy.

SMS Data Exclusion

All of the above sharing categories exclude text messaging originator opt-in data and consent, except where necessary for SMS aggregators, carriers, or providers to deliver messages you have consented to receive.

Text messaging opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

These safeguards may include:

Secure access controls

Encryption of sensitive information where appropriate

Secure systems for storing customer records

Employee or contractor access limitations

Regular monitoring and updates of business systems

Procedures for responding to suspected data incidents

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Analyze website traffic and visitor behavior

Improve website functionality

Remember user preferences

Measure the effectiveness of our marketing campaigns

Improve user experience

Cookies are small files placed on your device by your browser. You may control or disable cookies through your browser settings. Disabling cookies may limit certain features or functionality of our website.

We may also use analytics tools or advertising platforms to better understand website performance and improve our services.

7. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

Access the personal information we maintain about you

Request correction or deletion of your personal information

Opt out of marketing emails by using the unsubscribe link where available

Opt out of SMS messages by replying STOP

Withdraw consent for future communications

Request information about how your data is used

Contact us with questions or concerns about your privacy

To exercise these rights, please contact us using the information listed in the “Contact Us” section below.

8. Third-Party Links

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

This Privacy Policy applies only to information collected by Junk Crusher LLC through our website, communications, and services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make updates, we will revise the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Junk Crusher LLC
Website: https://junkcrusher.roll-off.rentals/lp
Phone: (724) 412-2800
Email: [email protected]

By using our website and services, you consent to this Privacy Policy.